The Privacy Policy below governs Your RewardPost account and any information You provide on this site.
A. Overview
In order to operate the RewardPost service and to reduce the risk of fraud, Global Rewards Enterprises, Inc. ("RewardPost, RewardPost.com”, "We" or “Us”) must ask You to provide Us information about Yourself and Your credit card and/or bank account. This Privacy Policy describes the information We collect and how We use that information.
RewardPost takes the privacy of Your personal information very seriously and will use Your information only in accordance with the terms of this Privacy Policy. We will not sell or rent Your personally identifiable information or a list of our Customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of Your information will be shared with third parties, under stringent restrictions, so it is important for You to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the RewardPost.com Web site, whether the services are offered by RewardPost , or by any of its subsidiaries.
Your privacy is important to Us. By participating in the Council of Better Business Bureau's BBBOnLine® Privacy Program We have made a commitment to meet the program's strict requirements regarding how We treat Your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.
Additionally, in order to enhance the protection of Your privacy and our compliance with this Privacy Policy, RewardPost has agreed to disclose our information practices and to have our practices reviewed for compliance by TRUSTe. TRUSTe is an independent, non-profit organization whose mission is to build Users' trust and confidence in the Internet by promoting the use of fair information practices. By displaying the TRUSTe trustmark, RewardPost has agreed to notify You of:
1. What personally identifiable information of Yours is collected by RewardPost.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to You regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under RewardPost's control.
7. How You can correct any inaccuracies in the information.
If You have questions or concerns regarding this Privacy Policy, You should first contact RewardPost using the form available by clicking on this link. If You do not receive acknowledgment of Your inquiry or Your inquiry has not been satisfactorily addressed, You should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with RewardPost to resolve Your concerns. Please note that TRUSTe will not intervene for any other type of issue with Your account.
By accepting the Privacy Policy and User Agreement in registration, You expressly consent to our use and disclosure of Your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the RewardPost User Agreement. This Privacy Policy will take effect on November 1, 2007. This Privacy Policy was last updated on November 1, 2007.
Please note that Your personal information will be stored and processed on our computers in the United States of America (USA). The laws on holding personal data in the USA may be less stringent than the laws of Your country, but RewardPost will hold and transmit Your personal information in a safe, confidential and secure environment. If You object to Your personal information being transferred or used as described in this Privacy Policy, please do not register for the RewardPost service.
Notification of Changes
This policy may be revised over time as new features are added to the RewardPost service or as We incorporate suggestions from our Customers. If We are going to use or disclose Your personally identifiable information in a manner materially different from that stated at the time We collected the information, You will have a choice as to whether or not We use or disclose Your information in this new manner. Any material changes will be effective only after We provide You by e-mail with at least 30 days' notice of the amended Privacy Policy (if You have closed Your RewardPost account, You will not be contacted to notify You of the amended Policy and Your personal information will not be used or disclosed in this new manner).
We will post the amended Privacy Policy prominently on our Web site so that You can always review what information We gather, how We might use that information, and whether We will disclose it to anyone. Please check the RewardPost Web site at www.RewardPost.com at any time for the most current version of our Privacy Policy.
RewardPost and other pages on the RewardPost Web site include links to third party Web sites. These sites are governed by their own privacy statements, and RewardPost is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and We ask that minors (under the age of 18) do not submit any personal information to Us or use the service.
B. Information We Collect
Required Information
To open a RewardPost account, You must provide Your name, residence address, phone number, and e-mail address. In order to make payments through RewardPost, You must provide a credit card, debit card or bank account information. We also ask You to choose two different security questions to answer (such as Your city of birth or Your pet's name). This required information is necessary for Us to process transactions, issue a new password if You forget or lose Your password, protect You against credit card fraud, and to contact You should the need arise in administering Your account.
In order to comply with the Bank Secrecy Act, We will also require Your Tax Identification Number if You send or receive money for certain high-value transactions or high overall payment volumes through RewardPost. If You choose to register or apply for certain optional features or products offered through RewardPost Web sites, such as listing Your business in RewardPost , You will be required to provide additional information to establish that You qualify for such features or products.
Transaction Information
When You use RewardPost to make a pledge, claim a reward, or place (post) a reward advertisement, We ask You to provide information related to each transaction, including the amount of the transaction, the type of transaction (pledge advertisement, reward advertisement, purchase of goods, purchase of services, or simple pledge to an existing reward advertisement) and the e-mail address, or phone number of the third party. We retain this information for each of Your transactions through RewardPost. We also collect the Internet address (IP address) of the computer or device You use to access Your RewardPost account, in order to help detect possible instances of unauthorized transactions.
Information About You From Third Parties
In order to protect all our Customers against potential fraud, We verify with third parties the information You provide. In the course of such verification, We receive personally identifiable information about You from such services. In particular, if You register a credit card or debit card with RewardPost, We will use card authorization and fraud screening services to verify that Your card information and address matches the information that You supplied to RewardPost, and that the card has not been reported as lost or stolen.
Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when You arrive at or leave the RewardPost Web site, We automatically receive the Web address of the site that You came from or are going to. We also collect information on which pages of our Web site You visit while You are on the RewardPost site, the type of browser You use and the times You access our Web site. We use this information only to try to understand our Customers' preferences better and to manage the load on our servers, so as to improve our service and Your experience with RewardPost. We do not track the Web sites that You visit before or after You leave the RewardPost site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on Your computer and allow us to recognize You as a RewardPost customer if You return to the RewardPost site using the same computer and browser. We send a "session cookie" to Your computer if and when You log in to Your RewardPost account by entering Your e-mail address and password. These cookies allow us to recognize You if You visit multiple pages in our site during the same session, so that You don't need to re-enter Your password multiple times. Once You log out or close Your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display Your e-mail address on our sign-in form, so that You don't have to retype the e-mail address each time when You log in to Your RewardPost account. In addition, We use cookies to process our referral program, described in Section C below. Our cookie files are encoded so that Your e-mail address and other information can only be interpreted by RewardPost. We may, however, share cookie information regarding whether or not a certain User is already registered with RewardPost with certain merchants with whom We have an official co-marketing relationship.
Customer Service Correspondence
If You send Us correspondence, including e-mails and faxes, We retain such information in the records of Your account. We will also retain customer service correspondence and other correspondence from RewardPost to You. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, We offer optional questionnaires and surveys to our Users for such purposes as collecting demographic information or assessing Users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If We collect personally identifiable information from our Users in these questionnaires and surveys, the Users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
Non-member Recipients and Requests
When a member either sends a payment to, or requests a payment from, an individual who is not a registered member of RewardPost, We will retain the information that the member submits to Us, including, for example, the other party's email address, phone number and/or name, for the benefit of the member who is attempting to contact the non-member, so that the member can see a complete record of his or her transactions, including uncompleted transactions. Although this information is stored indefinitely, We will not market to the non-member in any way at any time. Additionally, these non-members have the same rights to access and correct information about themselves (assuming that their details were correct enough to reach them) as anyone else who uses RewardPost Services.
C. Our Use and Disclosure of Information
Internal Uses
We collect, store and process Your personal information on servers located in the USA. We use the information We collect about You in order 1) to provide our services and process Your transactions, 2) to provide customer service, 3) to determine Your eligibility to receive offers for special features or products, and 4) to improve our products and services.
We authorize access to individually identifiable information about our Users only to those employees who require it to fulfill their job responsibilities.
Disclosure to Other RewardPost Customers
If You are a registered RewardPost User, Your name, e-mail address, phone number (if applicable), date of sign-up, and whether You have verified control of a bank account may be displayed to other RewardPost Customers whom You have paid or who are attempting to pay You through the RewardPost payment service provider such as PayPal or credit card processors under contract with RewardPost. However, Your credit card number, bank account and other financial information will NEVER be revealed to anyone whom You have paid or who has paid You through the RewardPost payment service provider, except with Your express permission or if We are required to do so pursuant to a subpoena or other legal process.
We may work with third party merchants to enable them to accept payments from You, including direct credit card payments. Merchants who use this service will share personally identifiable information You provide to them with RewardPost in order to validate the information, assess the risks of Your payment, or confirm the existence or status of Your RewardPost account. You permit RewardPost to share information with the merchant on the validity of the personally identifiable information You provided to the merchant, and on the existence or status of Your RewardPost account.
RewardPost does not store the personally identifiable information provided by these merchants to validate the existence of Your account.
Disclosure to Third Parties Other Than RewardPost Customers
RewardPost will not sell or rent any of Your personally identifiable information to third parties. RewardPost will not share any of Your personally identifiable information with third parties except in the limited circumstances described below, or with Your express permission (and with other RewardPost Customers as described above). These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
1. We share information with companies that help us process the transactions You request and protect our Customers' transactions from fraud, such as sharing Your credit card number with a service that screens for lost and stolen card numbers. See "Information About You From Third Parties" in Section B above. We may disclose the information We collect from You to companies that market RewardPost-related products and services on our behalf.
2. We may disclose the information We collect (but not Your bank account or credit card information) to other financial institutions with whom We have joint marketing agreements, in order to determine whether You are pre-approved for the products that RewardPost may jointly market with these financial institutions . These financial institutions will be subject to confidentiality agreements with Us and other legal restrictions that prohibit using the information except to market the specified RewardPost-related products or services, unless You have affirmatively agreed or given Your prior permission for other uses.
If You do not want RewardPost to share any of Your information with these financial institutions who may be our joint marketing partners, please log in to Your account to set Your Notification preferences in the Profile page of the My Chest tab to indicate that You do not want to receive Partner/Third-Party Promotions or the RewardPost Periodical Monthly Newsletter and Product Updates.
3. We disclose information that We in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement. For example, this means that if We conduct a fraud investigation and conclude that one side has engaged in deceptive practices, We can give that person or entity's contact information (but not bank account or credit card information) to victims who request it.
4. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
5. We disclose information to Your agent or legal representative (such as the holder of a power of attorney that You grant, or a guardian appointed for You).
6. We share aggregated statistical data with our business partners or for public relations. For example, We may disclose that a specific percentage of our Users live in California. However, this aggregated information is not tied to personally identifiable information.
7. As with any other business, it is possible that RewardPost, in the future, could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by RewardPost, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended as described in Section A above.
8. We share Your information with our parent, subsidiaries, affiliates and joint venturers to help coordinate the services We provide to You, enforce our terms and conditions, and promote trust and safety.
Our Contacts with RewardPost Customers
We communicate with Users on a regular basis via e-mail to provide requested services, and We also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use Your e-mail address to confirm Your opening of a RewardPost account, to send You notice of payments that You send or receive through RewardPost (including referral payments described below), to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, Users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use Your e-mail address to send You other types of communications that You can control, including the RewardPost Periodical newsletter, customer surveys and notice of special third-party promotions . You can choose whether to receive some, all or none of these communications when You complete the registration process, or at any time thereafter, by logging in to Your account (my chest) on the RewardPost Web site and changing Your preferences in the Profile page of the My Account tab. You can also change Your choices at any time through the same procedure.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our Customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Your Use of Information and Our Services
By entering into our User Agreement, You agree that, with respect to other Users' personally identifiable information that You obtain through the site or through a RewardPost-related communication or RewardPost-facilitated transaction, You will only use this information for RewardPost-related communications that are not unsolicited commercial messages, and any other purpose that such User expressly agrees to after adequate disclosure of the purpose(s).
In all cases, You must provide Users with the opportunity to remove themselves from Your database and review any information You have collected about them. In addition, under no circumstances, except as defined in this Section, can You disclose personally identifiable information about another RewardPost User to any third party without our consent and the consent of such other User after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.
RewardPost does not tolerate spam. Therefore, without limiting the foregoing, You may not add a RewardPost User to Your mail list (email or physical mail) without their express written consent after adequate disclosure, even if said User has previously made a purchase from You. We strictly enforce our Anti-Spam Policy! To report RewardPost-related spam to RewardPost, please contact us.
D. Finder’s Fee Program
RewardPost offers a Finder’s Fee program where Users may send RewardPost an email to finders@rewardpost.com and stating on the subject line “Finder’s Fee” and in the body of the message simply stating to those persons that they copied should visit rewardpost.com. If any person copied wants to remove their email address from our records simply email us at remove@rewardpost.com and include the email address you wish removed.
E. Information Security
RewardPost is committed to handling Your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. We restrict access to Your personally identifiable information to employees who need to know that information in order to provide products or services to You. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard Your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes. For more information on RewardPost's security practices, please visit the RewardPost Security Center.
The security of Your RewardPost account also relies on Your protection of Your RewardPost password. You may not share Your RewardPost password with anyone. If You do share Your RewardPost password with a third party for any reason, including because the third party has promised to provide You additional services such as account aggregation, the third party will have access to Your account and Your personal information, and You may be responsible for actions taken using Your password. If You believe someone else has obtained access to Your password, please change it immediately by logging in to Your account at https://www.RewardPost.com and changing Your Profile settings, and also contact us right away.
RewardPost will never ask You to send Your password or other sensitive information to Us in an e-mail, though We may ask You to enter this type of information on the RewardPost Website, which will always have a URL beginning with https://www.RewardPost.com/.
Any e-mail or other communication requesting Your password, asking You to provide sensitive account information via email, or linking to a Website with a URL that does not begin with https://www.RewardPost.com/ should be treated as unauthorized and suspicious and should be reported to RewardPost immediately by forwarding the email to customerservice@RewardPost.com.
F. Accessing and Changing Your Information
You can review the personal information You provided Us and make any desired changes to such information, or to the settings for Your RewardPost account, at any time by logging in to Your account on the RewardPost Web site and changing Your preferences in the Profile page of the "My Chest" tab. You can also close Your account through the RewardPost Web site. If You close Your RewardPost account, We will mark Your account in our database as "Closed," but will keep Your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if You close Your account, Your personally identifiable information will not be used by Us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
G. Contacting Us
If You have any questions about this privacy statement, RewardPost's information practices, or Your dealings with RewardPost, You can contact Us by sending Us an email to customerservice@rewardpost.com, or write Us at RewardPost, 2222 Foothill Boulevard, La Canada/Flintridge, California 91011.
When this service becomes available.
When this service becomes available.
When this program becomes available.
When this service becomes available.
When RewardPost has these products available.
When these services become available.
11/01/2007
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